Privacy Policy

Introduction

Details of Florence cares about your privacy. Therefore we do not unnecesserily collect data. The data we do collect will be used for our own business purposes only. More information about this can be found in this privacy statement. We strongly advice you to read it and contact us if you have any questions. 

Who we are?

Details of Florence is an online platform that provides travel advice and assistance to people coming to Florence and is based in Florence, Italy. For any questions with regard to this statement, please contact us using the contact form. 

What information do we collect?

  • We collect information through our contact form and the subscribe form. By using these forms, you accept this privacy statement. We only use your personal data for our own business’ purposes and solely for the purpose for which you signed up. This means e.g. that if you subscribe to our blog posts, you will only receive notifications about a new post and if you send us a contact request thorough the contact form, we will use those details only for the purpose of contacting you and any actions coming forward from that contact. 
  • If you decide to work with us, we will ask you for some additional details through the contract we will send you. These details will only be used for the purpose of the agreement and actions related to the agreement.
  • If you wish to unsubscribe or have your details removed from our database, please inform us by sending an e-mail to info[AT]detailsofflorence.com. Certain data will need to be kept because of legal requirements. If this is the case we will inform you about that. All data will only be kept as long as legally required. 
  • Your personal details are saved in a protected database and will not be accessible for third parties. 
  • We can collect/process:
    • Name and surname
    • Email address
    • Date of birth
    • Address
    • Nationality
    • Phone number
    • Gender
    • IP-adres

How do we use personal information?

Describe in detail all the service- and business-related purposes for which you will process data. For example, this may include things like:

  • Personal information will only be kept as long as legally required by a.o. tax authorities.
  • Personal information will be used to personalise the service we deliver, to contact you about information you requested, to draw up contracts and provide our services. 
  • If legally requested by designated authorities, your personal information will be provided to them. 

What legal basis do we have for processing your personal data?

  • If you provide your data because of a contract we will only use the data for this purpose only. If we need to share your data with third parties to meet your requests, we will explicitly ask you to give your permission through that. 
  • We need to keep certain data because of legal obligations. This will only be kept as long as legally necessary.
  • If subscribed to our blog posts, we will only use your email address to notify you of new posts. 
  • If you wish to unsubscribe or have your details removed from our database, please inform us by sending an e-mail to info[AT]detailsofflorence.com. Certain data will need to be kept because of legal requirements. If this is the case we will inform you about that. All data will only be kept as long as legally required. 

When do we share personal data?

Your data will not be shared with this parties, except for the following cases:

  • legal/tax requirements imposed by the authorities. In this case the details will be shared with the appointed authorities and if applicable with an external legal advisor and/or an accountant/commercialista. 
  • your details are required to make a certain booking. In this case we will either ask for your explicit permission, or have the permission integrated into our contract that you sign before we start working with each other.

Where do we store and process personal data?

Data is stored in the European Union,  compliant with GDPR requirements. 

How do we secure personal data?

We value your privacy and will therefore treat your data with the highest consent. We have taken measures to avoid the loss, theft or maltreatment of your data. The website uses a SSL certificate to ensure this. 

How can you contact us?

You can contact us with any questions you might have with regard to this statement through info[A]detailsofflorence.com. Do not forget to replace [AT] with an @ symbol.